In New Zealand it is now:

philately.co.nz Contact Policy

This Contact Policy explains Our expectations on Your Contact with Us

When You send Us a message / submission You will be expressly required to agree to this Contact Policy.


Points ListThis Contact policy explains the following:


Terminology

"We" "Us" "Our" - means and refers to philately.co.nz

"You" "Your" means and refers to the person sending Us a message / submission;

"Message" "Submission" means and refers to the written message You send to Us using Our Contact Form. The words "Message" and "Submission are interchangeable.

"Site" "Website" means and refers to philately.co.nz

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What Information is collected and stored when You send Us a Message

When You send Us a Message/Submission We collect and store the following information:

  • Your Name;
  • Your Username;
  • Your unique User ID;
  • Your email address;
  • Date of sending message;
  • IP address used when sending Your Message;
  • Unique Message ID - this is assigned when You send Your message;
  • Message Subject;
  • Message body;

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Using the information collected when You send Us a Message

We use the information collected when You send Us a Message for the purpose of replying to Your Message to Us and for detecting potential fraud.

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Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

  • logging in to Our Website, and then
  • navigating to "My Submissions" link in the "My Account" menu - this will list all of Your messages to Us - subject to "Deleting information collected when You send Us a Message" below;

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Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to "My Submissions" link in the "My Account" menu - this will list all messages You have sent to Us
  • In the list of Your messages You can choose which Message(s) to download by selecting the download icon at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below;

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Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

  • Logging in to Our Website, then
  • navigating to "My Submissions" link in the "My Account" menu - this will list Your messages sent to Us - subject to one or more message having not been deleted previously;
  • in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" icon;

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably deleted, forever, and for good.

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Courtesy and Acceptable Language

All messages, and message "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list is not exhaustive and only gives examples;

  • Rude;
  • Foul;
  • Grotesque;
  • Hateful;
  • Derogatory;
  • Racist;

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Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the changes will appear in the next section of this Contact Policy.

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Contact Policy Updates

This Contact Policy may be updated at any time.

This Contact Policy was last updated: 07th May 2021.

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Contact Policy Date Of Writing

This Contact Policy was written on: 24th March 2020.

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